Privacy
The purpose of this document is to:
- Clarify the responsibility for protecting your rights and your privacy.
- Explain how we use the personal data you share on the website or when you use the Organizer service.
- Give you an understanding of what personal data we collect and what we do with it.
Parties and Responsibility for the Processing of Your Personal Data
Organizer i Sverige AB, 559386-6485, is the software provider of Organizer, hereinafter referred to as “the Service.” Organizer i Sverige AB is the data processor for the processing of your personal data within the Service and is therefore responsible for the organizational and technical security measures described on this website under “This is what you need to consider.” The data controller for the processing of your data in the Service is “the Customer,” which is the company registered in Organizer. You, as a user with your own login credentials for the Service, are hereinafter referred to as “the User.” The Service includes the role of “Administrator,” who is the Customer’s representative in the Service with the responsibility to add users and other administrators, assign permissions, and give instructions to Organizer regarding the processing of data, including personal data, within the Service. Organizer i Sverige AB is the data controller for the processing of the personal data you share with us when:
- you order the Service
- you receive login credentials and become a user of the Service
- you use the Service’s app
- you sign up for one of our training courses
- you have a question and/or contact us
- you visit our website and accept cookies
What Personal Data Do We Process About You?
The personal data we process varies depending on your company’s legal form. Company data can become personal data for a Customer who is a sole proprietor. When you order the Service, we collect your contact and company details. All users have registered contact information, login credentials, and online identifiers with us to be able to use the Service. When you use the Service’s App, you may upload images to the Service, which will then be processed by us. When using the app, the location (GPS) can be stored when time registration occurs (if the Administrator of your account has activated this). If you have a question or contact us regarding another matter, the amount and type of personal data may vary depending on the communication channel used. Categories of personal data are most often contact information, online identifiers, company information, and the matter itself as unstructured material, which contains the personal data you have chosen to share with us. A detailed list of the personal data that appears within the various categories, on which occasions, and the legal basis for the processing is available in Appendix 1.
Information on what cookies are and how we handle them is described in the Cookies section of our website.
Why Do We Process Your Personal Data?
Organizer i Sverige AB collects this personal data about you as a user and customer to be able to provide the Service, fulfill our commitments to you under the agreement, and give you the best possible experience of both the Service and our website. It is needed for us to be able to identify you, administer your account, for statistical purposes, and for direct marketing (from which you can unsubscribe). The personal data collected when ordering is needed to handle the order, invoice, and send you login credentials. All users’ personal data is needed to give you access to the Service, for you to be able to use the Service, to create a processing history for you as a customer, to identify you, and to know which users and customers are using the Service. By using the Organizer App, you agree that Organizer can access your camera and image gallery so that you can upload and process your images in the Service. If the “Administrator” has enabled it, you agree that the location can be saved when time registration occurs. When you contact us via one of Organizer i Sverige AB’s communication channels, the information about you is used to handle the matter, to contact you, and helps to improve our service by saving the case for recurring questions. If you visit Organizer i Sverige AB’s website, you consent to cookies for the processing of your data.
With Whom Do We Share Personal Data?
To maintain a quality service, we use subcontractors for certain functions, both within and outside the EU/EEA. A complete overview of recipients and locations for the respective processing of personal data in the Service is available in Appendix 2. The suppliers have corresponding obligations regarding the processing of personal data that you as a customer have agreed with us, which are set out in the Data Processing Agreement. If you choose to activate an integration to an account in the Service, we will share the personal data that the integrator requires, which then happens at your request.
How Long Do We Store Your Personal Data?
Organizer i Sverige AB stores personal data about you as a customer as long as there is a customer relationship or it is necessary to achieve the purposes described in this policy. Upon termination of the agreement, Organizer i Sverige AB will delete or anonymize your data within one year after termination, unless another Swedish or European law, court, or authority states otherwise. Your data can be stored based on a balancing of interests if there are security or economic reasons. How long your personal data as a user is stored with us varies depending on the purpose for which it was collected. Data in the Service is deleted by the Administrator, but in cases where there is no technical function for deletion, your Administrator needs to contact us. Personal data processed for invoicing is stored as long as it is required as a basis for accounting. Data collected when you contact us is stored as long as you are a customer with us to fulfill our commitment. Upon termination of the customer relationship, we may store it based on a balancing of interests as evidence in case a problem arises. Storage is then limited to one system and with controlled access management.
What Rights Do You Have?
As a registered customer with Organizer i Sverige AB, you have several rights that you should be aware of. You have the right to request, free of charge once a year, provided you have legitimate reasons, a register extract of what information is registered about you. In some cases, you also have the right to data portability of personal data. You have the right to have your personal data corrected if it is incorrect, incomplete, or misleading and the right to restrict the processing of personal data until it is changed. You have the right to be forgotten, but the deletion of personal data cannot take place if it is required to fulfill the agreement or if another Swedish or European law, court, or authority decision says otherwise, or if it is based on a balancing of interests. If you believe that there are no legitimate reasons or that the balancing of interests is incorrect, you have the right to object to the processing. You also have the right to withdraw consent, file a complaint about the processing with the Data Protection Authority, object to automated decision-making, profiling, and object to direct marketing.
If You Want to Know More
If you have questions about this policy and the processing of your personal data, want to delete, or correct inaccurate information, you can contact us through the user support available in the Service.
Appendix 1
Categories of Personal Data
To be able to use the Service, we need certain information about you. Examples of such information are your contact details, company details, login credentials, and online identification. In cases where you contact us via our case management, phone, or chat, data may appear in unstructured material, which means that the information handled depends on what information you yourself choose to share with us.
A detailed list of the personal data that is handled and the legal basis for the processing is described below.
When | Category of Data | Personal Data | Legal Basis |
Ordering a trial period for the Service | Company details | Company name | To fulfill our contractual obligations to you |
| Contact details | First name, Last name, Email | To fulfill our contractual obligations to you |
Ordering the Service | Company details | Company name, Address, Postal code, City, Corporate ID number, Contact person, Email | To fulfill our contractual obligations to you |
| Contact details | First name, Last name, Email | To fulfill our contractual obligations to you |
Contact via email | Company details | Company name, Customer No./User ID | To fulfill our contractual obligations to you |
| Contact details | First name, Last name, Phone number, Email | To fulfill our contractual obligations to you |
When using the Service | Company details | Company name, Company address, Postal code, City, Corporate ID no., Customer no. | To fulfill our contractual obligations to you |
| Payment details | Billing address | To fulfill our contractual obligations to you |
| Contact details | First name, Last name, Personal ID number (may occur), Phone number, Email | To fulfill our contractual obligations to you |
| Login credentials | Username, Email | To fulfill our contractual obligations to you |
| Online identification | IP address | To fulfill our contractual obligations to you |
| Images | Images you upload | To fulfill our contractual obligations to you |
When using the mobile app | Company details | Company name, Company address, Postal code, City, Corporate ID no., Customer no. | To fulfill our contractual obligations to you |
| Contact details | First name, Last name, Personal ID number (may occur), Phone number, Email | To fulfill our contractual obligations to you |
| Login credentials | Username, Email | To fulfill our contractual obligations to you |
| Images | Images you upload | To fulfill our contractual obligations to you |
| Location tracking (only occurs during time registration if the Administrator has enabled it) | GPS coordinates | To fulfill our contractual obligations to you |
Appendix 2
Subcontractors
Processing | Company | Country | Purpose |
Database backup | Cleura | Sweden | Continuous backup of the database |
Document storage | Cleura | Sweden | Storage of documents uploaded to the Service |
Google Analytics | USA | To improve our website | |
Push notifications | USA | To send push notifications to Organizer’s Apps | |
SMS | 3 | Sweden | Used to send SMS |
Server hosting | Cleura | Sweden | Hosting of the servers for the Service |
Sending email | GoDaddy | USA | Used to send email from the Service |